Legal
Last Updated: March 2026
BuiltByBots is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains how we collect, use, store and protect your information.
We may collect your name, email address, phone number and business name when you contact us or engage our services. We also collect technical information such as IP address and browser data through cookies and analytics tools.
We use your information to respond to enquiries, deliver services, send invoices and project updates, improve our website, and comply with South African law. We do not use your data for any purpose beyond what is necessary to serve you.
We do not sell, rent or trade your personal information. We may share data with trusted third-party service providers strictly for delivering our services. All third parties are required to handle your data securely and lawfully.
Our website uses cookies to improve your experience and collect anonymised analytics. You can disable cookies in your browser settings, though this may affect site functionality. We do not use cookies to collect personally identifiable information without your consent.
Your information is stored on our private server infrastructure and within the tools we use to deliver our services. We implement reasonable technical and organisational measures to protect your data from unauthorised access or misuse.
We retain your information for as long as necessary to fulfil the purposes for which it was collected, including the duration of our business relationship and any period required by law. When no longer needed, data is securely deleted or anonymised.
You have the right to access, correct or delete your personal information. You may also object to processing or lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za.
Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies independently.
We may update this policy from time to time. The Last Updated date at the top of this page reflects when changes were last made. Continued use of our services constitutes acceptance of the updated policy.
BuiltByBots
Email: info@builtbybots.online
Website: builtbybots.online