How AI is helping small business in South Africa

The TLDR summary:

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SMEs are saving 10–20 hours per month with basic AI automations
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Tools like Make.com automate emails, bookings, reminders, and reporting
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AI reduces the need for admin hires by doing the boring stuff instantly
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South African companies are using Make.com for lead capture and auto-responders
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Automation works without code — perfect for solopreneurs and busy teams

The Full Story:

WhatsApp Gets Automated – GPT Can Now Reply For You
You can now train GPT to respond to WhatsApp messages automatically via Twilio or business API connectors — no human needed after first contact.
New Make.com Templates for SA SMEs Just Dropped
Make.com just released ready-to-run automations for solopreneurs and agencies. Setup time is now 10 minutes instead of 2 hours.
Zapier Adds GPT Trigger Support — Text to Workflow
Zapier’s new GPT trigger means your AI’s text response can now start workflows. Imagine GPT writing a proposal → Zapier emailing it → Done.
Google's Gemini Adds Sheets + Gmail Integration
Gemini now lets you summarize Gmail threads and auto-log data into Sheets — powerful for real-time dashboards and email cleanup.
OpenAI Launches GPT Store – Automations Go Public
OpenAI’s GPT Store lets you build public automations (like a "Client Lead Screener") and share them with the world. South African use cases are exploding.

The Questions To Ask:

You can now train GPT to respond to WhatsApp messages automatically via Twilio or business API connectors — no human needed after first contact.
Make.com just released ready-to-run automations for solopreneurs and agencies. Setup time is now 10 minutes instead of 2 hours.
Zapier’s new GPT trigger means your AI’s text response can now start workflows. Imagine GPT writing a proposal → Zapier emailing it → Done.
Gemini now lets you summarize Gmail threads and auto-log data into Sheets — powerful for real-time dashboards and email cleanup.
OpenAI’s GPT Store lets you build public automations (like a "Client Lead Screener") and share them with the world. South African use cases are exploding.
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